Privacy Policy

Effective Date: August 8, 2026

Cinch Sports Inc. ("Company," "we," "us," or "our") operates the Squadline application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service. By using Squadline, you agree to the practices described in this policy.

Squadline is a youth sports team management app. Because our users include minors, we take children's privacy seriously and comply with the Children's Online Privacy Protection Act ("COPPA") and other applicable privacy laws.

1. Information We Collect

1.1 Information You Provide

1.2 Information Collected Automatically

1.3 Information from Third Parties

If you sign in with a third-party service (e.g., Apple Sign-In, Google), we receive basic profile information (name, email) as authorized by you.

2. How We Use Your Information

We use your information to:

• Provide the Service: Create and manage your account, enable team communication, process RSVPs, manage rosters, and deliver notifications.
• Process Payments: Facilitate payment collection between team administrators and members via Stripe.
• Send Communications: Deliver push notifications, email updates, and in-app messages related to your teams and account.
• Improve the Service: Analyze usage patterns, diagnose technical issues, and develop new features.
• Ensure Safety: Detect and prevent fraud, abuse, and security incidents.
• Comply with Legal Obligations: Respond to legal requests and enforce our Terms of Use.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

3.1 With Your Team

Information you share within a team (name, profile photo, messages, photos, RSVPs) is visible to other members of that team. Coaches and administrators may see additional roster and payment details.

3.2 Service Providers

We share information with third-party service providers who assist in operating the Service:

Each provider is contractually obligated to use your data only for the purposes we specify and in accordance with this Privacy Policy.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Cinch Sports Inc., our users, or the public.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion:

• Account data is deleted or anonymized within 30 days.
• Chat messages and photos shared in teams may persist in other members' team data.
• We may retain certain information as required by law (e.g., payment records for tax compliance) or for legitimate business purposes (e.g., fraud prevention).
• Backup copies may persist for up to 90 days before being purged.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest;
• Secure authentication and access controls;
• Regular security assessments;
• Limited employee access to personal data on a need-to-know basis.

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Children's Privacy (COPPA Compliance)

Squadline is used by youth sports teams that may include children under 13. We are committed to complying with COPPA and protecting children's privacy.

6.1 Parental Consent

Children under 13 may not create Squadline accounts. A parent or legal guardian must create and manage accounts on behalf of children under 13. By creating an account for a child, the parent or guardian provides verifiable consent for us to collect and use the child's information as described in this policy.

6.2 Information Collected from Children

For parent-managed accounts of children under 13, we collect only the information necessary to provide the Service: the child's name (or nickname), profile photo (if provided by the parent), and team-related information (roster position, jersey number).

6.3 Parental Rights

Parents and guardians have the right to:

• Review the personal information we have collected from their child;
• Request deletion of their child's personal information;
• Refuse further collection or use of their child's information;
• Manage their child's account settings.

To exercise these rights, contact us at support@squadline.com. We will verify your identity before processing requests.

6.4 No Behavioral Advertising to Children

We do not serve behavioral advertising to children under 13. We do not condition a child's participation in the Service on disclosing more information than is reasonably necessary.

7. Your Rights and Choices

7.1 Access and Portability

You may request a copy of your personal data in a portable format by contacting support@squadline.com.

7.2 Correction

You can update your account information directly in the app, or contact us for assistance.

7.3 Deletion

You may request deletion of your account and personal data. We will process your request within 30 days, subject to legal retention requirements. You can initiate deletion from your account settings or by emailing support@squadline.com.

7.4 Push Notifications

You can disable push notifications at any time through your device settings or the app's notification preferences.

7.5 Location

You can revoke location access at any time through your device settings. This may limit map and directions features.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request the categories and specific pieces of personal information we have collected, the sources, the business purpose, and the third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale: We do not sell personal information. No opt-out is necessary.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact support@squadline.com. We will verify your identity and respond within 45 days.

California "Shine the Light": California residents may also request information about personal data shared with third parties for direct marketing purposes. We do not share personal data for third-party direct marketing.

9. Cookies and Tracking Technologies

Our website and web app may use:

• Essential Cookies: Required for authentication, security, and basic functionality.
• Analytics Cookies: Used by Amplitude to understand how users interact with the Service. These may be anonymized.

We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.

10. International Data Transfers

Squadline is operated from the United States. If you use the Service from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email and update the "Effective Date" at the top. Your continued use of the Service after the revised policy takes effect constitutes your acceptance of the changes.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle children's data, please contact us:

Cinch Sports Inc.
Email: support@squadline.com
Website: squadline.com

For COPPA-related inquiries, parents and guardians may contact us at the email above. We will respond within a reasonable timeframe.